Welcome to Your People Profiles

Taking the time to understand your audiences is one of the most important investments you can make in your website, and in your mission.

These People Profiles reflect the real needs, questions, and values of those visiting AWHL.org. They go beyond demographics to uncover what people are feeling, what they’re hoping for, and how we can build trust from the very first click.

When we design with people in mind and lead with empathy and clarity, we don’t just create a website, we create a space where successful connections happen.

Mountains with clouds on top of them

Why would people visit the website?

They're Seeking Support

They may be in crisis, confused, or quietly looking for help. These visitors are navigating fear, danger, or uncertainty, and need clear, safe, and immediate access to support.

They're Offering Support

These are the people who want to take action, donors, volunteers, and community advocates. They believe in AWHL’s mission and are looking for meaningful ways to help others.

They're Interested in the Organization

These visitors are funders, partners, and potential collaborators. They want to understand AWHL’s impact, values, and approach, and assess how they might invest in or align with the work.

What's inside each profile.

How They May Be Feeling

How They May Be Feeling

How They May Be Feeling

What They’re Looking For

What They’re Looking For

What They’re Looking For

What They Need from the Website

What They Need from the Website

What They Need from the Website

What They Value

What They Value

What They Value

How AWHL Can Support Them

How AWHL Can Support Them

How AWHL Can Support Them

What Tone Would Land Well With Them

What Tone Would Land Well With Them

What Tone Would Land Well With Them

Top Questions This Person Is Trying to Answer on the Site

Top Questions This Person Is Trying to Answer on the Site

Top Questions This Person Is Trying to Answer on the Site

Putting Your People First

The purpose of these five profiles is to bring the audience to life and make it easier for you to see your website visitors as actual people. Each profile is grounded in lived experience, emotional nuance, and clear intent. They represent the heart of AWHL’s work: survivors, supporters, and changemakers whose needs shape every part of the website. As we move forward, these profiles will guide our content, structure, and design, helping us build with empathy, clarity, and purpose.

Let's meet the people
who are most likely to visit your website.

You can’t build trust with people you don’t understand. These profiles are here to help us connect with the real people behind every visit, and to create a strategic website that delivers what they truly need.

Marsha Clarke, Co-CEO of There Management Consulting Inc.

You can’t build trust with people you don’t understand. These profiles are here to help us connect with the real people behind every visit, and to create a strategic website that delivers what they truly need.

John Smith, CEO of Gaming Innovations Inc.

You can’t build trust with people you don’t understand. These profiles are here to help us connect with the real people behind every visit, and to create a strategic website that delivers what they truly need.

Marsha Clarke, Co-CEO of There Management Consulting Inc.

AWHL People Profiles

Centering real people, not assumptions.

AWHL People Profiles

Centering real people, not assumptions.

AWHL People Profiles

Centering real people, not assumptions.